Privacy Policy

Effective Date: July 22, 2026
Website Owner: Central Restoration Inc
Website: https://centralrestorationinc.com/

Central Restoration Inc respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, submit a form, request information, schedule an appointment, sign up for communications, or otherwise interact with our website or online services.

This Policy also explains how we use analytics tools, advertising technologies, accessibility tools, embedded content, and similar technologies.

By using this website, you agree to the practices described in this Policy. If you do not agree with this Policy, you should not use the website.

1. Information We Collect

We may collect information directly from you, automatically through your use of the website, and from third-party service providers.

A. Information You Provide to Us

We may collect personal information that you choose to provide, including:

• Name;
• Email address;
• Telephone number;
• Mailing address;
• Company name;
• Information submitted through contact forms, quote request forms, appointment forms, newsletter signups, chat tools, intake forms, or other website forms;
• Communications you send to us;
• Any other information you voluntarily provide.

Please do not submit sensitive personal information through our website forms unless specifically requested and appropriate for the service you are seeking.

B. Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Referring website;
• Pages viewed;
• Links clicked;
• Date and time of visit;
• Approximate location information;
• Interaction with forms, videos, embedded content, advertisements, accessibility tools, and other website features.

This information may be collected through server logs, analytics tools, advertising technologies, and similar technologies.

C. Information from Third Parties

We may receive information from service providers and third-party platforms that help us operate the website, analyze performance, deliver advertising, manage communications, improve accessibility, prevent fraud, or respond to inquiries.

2. How We Use Information

We may use collected information to:

• Operate, maintain, and improve the website;
• Respond to inquiries, requests, appointments, or service requests;
• Provide information about our products or services;
• Communicate with you by email, phone, text message, or other means where permitted;
• Analyze website traffic and visitor behavior;
• Improve website performance, content, usability, and security;
• Measure advertising effectiveness;
• Conduct remarketing or retargeting, where permitted;
• Remember user preferences;
• Support accessibility features;
• Detect, prevent, and respond to fraud, security incidents, or misuse;
• Comply with legal obligations;
• Enforce our rights, agreements, and policies.

3. Third-Party Tools and Service Providers

We may use third-party service providers to help operate and improve the website. These providers may process information on our behalf or according to their own privacy policies.

Third-party tools used on this website include:

• Google Analytics 4 (GA4);
• Google Tag Manager;
• Website hosting and security providers.

Third-party tools may collect information such as IP address, device identifiers, browser information, pages visited, interaction data, and other technical information.

We encourage you to review the privacy policies of any third-party services you interact with.

4. Google Analytics, Google Tag Manager, and Advertising Tools

Our website uses Google Analytics 4, Google Tag Manager and related Google services to understand website usage, measure advertising, improve performance, and conduct remarketing where permitted.

Google Analytics may collect information about your device, browser, pages visited, approximate location, referring website, and website interactions. Google Tag Manager may be used to manage scripts and tags on the website, including analytics and advertising-related tags.

Where required, Google advertising and analytics tools are configured to operate in compliance with applicable privacy laws. If you limit tracking through your browser or device settings, certain Google tools may be limited, disabled, or configured to operate in a restricted manner.

You can learn more about Google’s privacy practices and available opt-out tools by visiting Google’s Privacy Policy and Google’s advertising settings.

5. Accessibility Tools, Including UserWay

Our website uses UserWay, a third-party accessibility widget provided by UserWay, Inc., to help improve the accessibility and usability of the website for visitors with disabilities or accessibility-related preferences.

UserWay may provide features such as screen-reader support, keyboard navigation assistance, contrast adjustments, text resizing, spacing adjustments, cursor enhancements, display and usability customizations, and other accessibility-related features.

UserWay does not use any Personally Identifiable Information (PII). The widget is configured to load by default for all visitors so that these accessibility features remain consistently available.

We do not use UserWay for advertising purposes, and it is not used to build advertising profiles or track users across websites.

6. SMS and Mobile Text Message Communications

Communication via SMS and Mobile Messaging

By providing your mobile phone number to Central Restoration Inc, you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Standard message and data rates may apply. Please contact your mobile carrier for details.

Types of Messages You May Receive

By opting in, you may receive appointment reminders, account notifications, product or service updates, customer support communications, and, only if separately consented to, promotional and marketing messages.

Message Frequency

Message frequency varies based on your interactions with Central Restoration Inc but will not exceed 15 messages per month unless otherwise specified at opt-in.

Opting Out

You may opt out of receiving SMS messages from Central Restoration Inc at any time by replying STOP to any SMS you receive. Upon sending STOP, we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this page.

Customer Support

Text HELP for assistance, or reach us by email or phone using the contact information in Section 17 below.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Central Restoration Inc will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

Changes to This Section

These SMS communication terms may be updated from time to time. Continued use of our messaging services after any changes constitutes your agreement to those changes.

7. Email Communications

If you provide your email address, we may send you emails related to your inquiry, services, appointments, account, transactions, or marketing communications where permitted.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly. We may still send non-marketing communications, such as responses to inquiries, service updates, appointment confirmations, or legally required notices.

8. How We Share Information

We may share information with:

• Service providers that help us operate the website and provide services;
• Marketing and analytics providers;
• Website hosting and security providers;
• Customer relationship management and communication platforms;
• Payment processors, if applicable;
• Professional advisors, such as attorneys, accountants, or insurers;
• Government authorities, regulators, or law enforcement where required by law;
• Successors or purchasers in connection with a merger, sale, acquisition, financing, restructuring, or transfer of business assets;
• Other parties with your consent or at your direction.

We do not sell personal information in the traditional sense of exchanging it for money. However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly to include the use of certain advertising or analytics technologies. Where applicable, you may have the right to opt out of such activities.

9. Retention of Information

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights. Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and business needs.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, system, or method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

11. Your Privacy Choices

Depending on your location and applicable law, you may have certain privacy rights, which may include the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of certain information;</li >
• Opt out of certain uses of information;
• Withdraw consent where processing is based on consent;
• Opt out of marketing emails;
• Opt out of text messages.

To exercise available rights, please contact us using the information listed below. We may need to verify your identity before responding to certain requests.

12. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws. These rights may include the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion or correction; the right to opt out of targeted advertising, sale, or sharing; and the right not to be discriminated against for exercising privacy rights.

If applicable to Central Restoration Inc, requests may be submitted using the contact information below.

If we are not legally required to provide certain rights because of the size, nature, or location of our business, we may still consider reasonable privacy requests where appropriate.

13. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so that we can take appropriate action.

14. External Links and Embedded Content

Our website may contain links to third-party websites or embedded content, such as videos, maps, social media feeds, scheduling tools, payment tools, or other third-party features. We are not responsible for the privacy practices, content, or security of third-party websites or services. Your interaction with those third-party services is governed by their own terms and privacy policies.

15. Do Not Track Signals

Some browsers may transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to them. Where legally required, we will honor applicable opt-out preference signals available through the tools on the website.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Your continued use of the website after changes are posted means that you accept the updated Policy.

17. Contact Us

If you have questions about this Privacy Policy, or if you wish to exercise available privacy rights, please contact us:

Central Restoration Inc
Address: 586 Industrial Dr Clare, MI 48617
Email: info@centralrestorationinc.com
Phone: 989-386-6994
Website: https://centralrestorationinc.com/